Email Instructions


 

1.) RESET YOUR PASSWORD ONLINE FOR NEW EMAIL

- go to portal.office.com

- enter your email address, and the temporary password Hope1234

- it will then ask you to reset your password (you will have to enter Hope1234 again and then a new password of your choosing)

 

2.) HOW TO CHECK OLD AND NEW EMAIL

- OLD email (before 11 am on thursday, august 25th) can be found at emailsrvr.com (login with your full email address and old password) **NOTE** OLD EMAILS WILL NOT BE PERMANENTLY ACCESSIBLE.

- NEW email (after 11 am on thursday, august 25th) can be found at portal.office.com (login with your full email address and new password)

 

If you like, you can use #3 to try setting up Outlook yourself. Otherwise, next week (8/29 - 9/2), Laura will schedule a time for Andy or Ian to be at you center and help you get things set up!

 

3.) CHANGE YOUR CURRENT EMAIL SETTINGS OR DOWNLOAD NEW EMAIL PROGRAM

- you will need to completely UNINSTALL OFFICE and restart your computer

- after restarting, go to portal.office.com and login

- here you can download the new Office Apps (Outlook, Excel, etc)

- download Office and let it install

- Open Outlook and enter your email and new password